Care more than they expect
Create delight through care. Build trust through effort. Get the details right. Do the right thing, every time. Own it.
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Our mission is to build the future of the financial back office to help small and medium sized businesses grow and flourish. To accomplish our mission, our values guide us. Themes embedded in our values include: ownership, focus, quality, impact, trust, teamwork, collaboration, justice.
Create delight through care. Build trust through effort. Get the details right. Do the right thing, every time. Own it.
Focus. Maximize velocity on what matters most. Follow through. Build it well.
Every failure is an opportunity, but only if we take the time to learn from it. Be rigorous in our root cause analysis. Build resilient systems. Make it easy to do the right thing.
It’s only a success if we get there together. Have each other’s backs. Be a helper. Take the time to celebrate together.
Use Pilot as a platform to actively correct injustice in the world.
Fight for every customer, every candidate. Hustle. Find the path to yes. Recognize the full value of every opportunity.
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Developing a high-performance team
Hiring, developing, and retaining a high-performance team necessarily means building a diverse, inclusive team.
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Growing our community
Being deeply rooted in our local communities, investing in real, long-term relationships that provide people with economic opportunity.
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Building a culture of respect
Building and maintaining a culture where everyone takes personal responsibility to treat each other with respect, fairness, and dignity.
People Operations
"It’s inspiring to be part of an organization that’s making a real impact on businesses.
I am grateful to collaborate with talented colleagues, tackling new challenges, and helping Pilot evolve the finance and tech industry."
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Senior Software Engineer
"What drew me to Pilot was the opportunity to work on challenging technical problems in a complex, real-world space.
I’m always learning while building products that push bookkeeping forward."
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Software Engineer
"I love working at Pilot because the people here lead with empathy.
We build great software without losing sight of the human side of bookkeeping—or work."
San Francisco, CA
In the heart of FIDI, with views of the Ferry Building and the Bay Bridge. If you like to build things and watch them ship, this is your office.
Nashville, TN
On Music Row, with easy parking and good natural light. If you're as good with clients as you are with numbers, this is your office.
Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, job and important E-Verify information. You may view our job candidate privacy policy here.
