COMPARISON

Pilot vs 1-800 Accountant: Which saves me more time?

Choosing the right financial provider is crucial if you plan to grow. Pilot offers end-to-end help—books, tax, and advisory—that gives you the clarity to build with confidence. Whereas 1-800 Accountant customers say it’s a Dotcom era service headquartered on Wall Street that’s been hollowed out by years of cost cutting.

Pilot gives me the 3 Ts—trust, tax prep, and time back. It’s that simple.
— Chris Gillespie
CEO and Co-Founder, Fenwick
Watch Chris' video

See the differences

Pilot is a one-stop finance team and software that saves you time

Pilot’s advantage is it offers one integrated offering. Rather than juggling multiple vendors, you have one expert bookkeeper who knows your business, and one place for your books, cash flow, and expenses. You can ask them questions and, if needed, you can use our CFO, tax preparer, or payroll specialist.

Time-saving books

Pilot’s bookkeeping gets a 4.7 out of 5 stars on G2. It’s the #1-rated bookkeeping service there, serving 3,500 companies.

Quick financial insights

With Pilot, you get live dashboards showing your cash position, profit and loss statement, and vendors by spend. Because the books are human-certified, they’re correct.

Tax prep, CFO, and more

With books as a foundation, Pilot can fill in missing areas of your business: Someone to make budgets, someone to forecast revenue, someone to manage invoicing, and so on.

Accuracy you can trust

We keep your books accurate with AI-powered income and expense recognition plus an expert human bookkeeper.

Pilot is great if you need …

To unite your finances, not split them across vendors.

Cash dashboards to save you time.

Integrated tax preparation.

CFO advisors for planning and strategy.

Expert advisors to reassure your investors.

1-800 Accountant is exactly what it claims: Budget accounting

1-800 Accountant can be a good fit if financials and growth are not a high priority right now. That sounds disparaging, but it’s not—there is a time and a place for this. Freelancers, side hustlers, and companies that are stalled may find it’s a good stop gap measure. Whereas businesses that are growing, have questions, or need GAAP-certified financials find it limiting.

Serviceable bookkeeping

1-800 Accountant earns a respectable 4.4 out of 5 on one review site TrustPilot, primarily from freelancers.

Not a complete finance partner

1-800 Accountant is just bookkeeping and tax preparation. They offer a few “additional services” like tax planning, but they are not comprehensive. It does not offer advisory.

Reviews cite “inconsistent” support

The support gets noticeably worse during tax season. Reviewers say there are hidden fees and customer support always tries to upsell them.

You can’t switch later

You must use their proprietary software. If you use other apps to run your business, you may have to download and upload .csv files

1-800 Accountant is a fit if …

You do not plan on growing—just maintaining.

You don’t need a consistent person who knows your business.

You have a finance team and just need bookkeeping.

CUSTOMER STORY

Business owners say Pilot’s speed gives them an edge

Tyler runs a recruiting startup whose traditional accounting firm kept making mistakes over and over. He thought, “I have got to find someone who actually can learn us, and know our business.” A friend recommended Pilot. Over the next few years he grew from $30k in sales to $3 million.

I can rest a whole lot easier in the evening understanding that everything on our finance and compliance side is just handled.
Tyler Kastelberg
CEO and Founder, Bullpen

Founders love that Pilot unites their finances

Pilot gives me confidence in our numbers.

A ‘measure twice, cut once’ approach

Pilot’s team are former investment and private equity people who get your finances right the first time.

When we needed to hire in other states, Pilot helped us file.

Full financial support

With Pilot, you get a whole team of experts. Whatever arises with payroll, invoices, payments, loans, or strategy, we can help.

We’re doing 20% more revenue with the same headcount.

Integrated bookkeeping means more profit

With Pilot, you get a dedicated team doing your books and financial models, and that combination helps you staff and grow.

I trust the data. Pilot knows what I need. I don't have to check it line by line. It's pretty unbelievable.
Joe Randesi
Co-Founder & CEO, Element5
SEE THE DIFFERENCES

Founders say for the same cost, they get more with Pilot

Founded
2017
1999
Focus
Freeing you up with expert bookkeeping, CFO services, tax prep, and payroll
Pure accounting, with some recent additions: incorporation, tax prep, and payroll
Pricing
$169 - $499 USD for bookkeeping + $750 - $5,400 one-time for business tax prep
$209 - $419 USD per month—indicative of offshoring (a true CPA costs $350/hr+)
Point of Contact
Account manager, CFO, bookkeeper and controller
Rotating customer support representative
Software platform
✅ Yes: live insights into cash flow, expenses, vendors, subscriptions, and more
✅ Yes: View your books and export reports to .csv
Automated Bookkeeping
✅ Yes, but always human-reviewed for accuracy
🚫 Bookkeeping by hand, in-house staff, or contractors
Compliance safety
✅ IRS-accurate reporting, audit-readiness
🚫 Compliance-only reporting, once per month
Industry-Specific Expertise
✅ Retail, staffing, agencies, startups, food, ecommerce
🚫 Focus on venture-funded software companies
BOOK TIME TO TALK

Book a call with Pilot.
See why it’s the solution for serious founders