You can find the previous version of the terms here.

Last updated: May 9, 2025

Acceptable Use Policy 

Capitalized terms have the respective meanings given to them in the Subscription Agreement

You agree not to misuse the Services or the Pilot Platform or help anyone else to do so. For example, you must not do (or even try to do) any of the following in connection with the Services:

  • use the Services (a) to violate any law, statute, ordinance or regulation (including those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising), including, but not limited to, transactions relating to counterfeit goods, stolen goods, illegal or controlled substances, substances that pose a risk to consumer safety, illegal online gambling/wagering, escort services, pyramid schemes, counterfeit goods, the unlicensed sale of firearms, or any type of money laundering, or (b) in connection with any of the foregoing;
  • process false or inaccurate transactions;
  • probe, scan, or test the vulnerability of any system or network;
  • breach or otherwise circumvent any security or authentication measures;
  • use the Services for personal, family or household purposes;
  • transmit, store, or process protected health information subject to HIPAA;
  • abuse referrals or promotions;
  • sell the Services or the Pilot Platform unless specifically authorized to do so;
  • harass or abuse Pilot or our personnel or representatives or agents performing services on our or Pilot’s behalf; or
  • represent our personnel, or request our personnel to act, as your employee, officer, signatory, agent or fiduciary

Except as expressly authorized in the Agreement or by Pilot prior to each instance, you shall not:

  • access, tamper with, or use non-public areas or parts of the Pilot Platform, or shared areas of the Pilot Platform you haven’t been invited to;
  • provide the Pilot Platform to any third party other than your Users, use the Pilot Platform as a service bureau, or otherwise violate or circumvent any use limitations or restrictions set forth in the Agreement or the Pilot Platform;
  • derive the source code or use tools to observe the internal operation of, or scan, probe or penetrate, the Pilot Platform;
  • copy, modify or make derivative works of the Pilot Platform;
  • frame or mirror the Services, the Pilot Platform, or any part thereof;
  • use the Pilot Platform: (a) to send spam, duplicative, or unsolicited messages in violation of applicable laws or regulations; (b) to send or store material that violates the rights of a third party; (c) to send or store material containing viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; or (e) for any other illegal or unlawful purpose.

You may not knowingly facilitate or aid a third party in any of the foregoing activities.