Scale your business with bookkeeping built for ecommerce

Manage your cashflow with accurate books and back–office support.

Hundreds of ecommerce companies trust Pilot

Accurate statements every month

Get a monthly report that includes the metrics that matter: your inventory statement, merchant fees, cost–of–goods–sold, and more. We sync with the tools you already use like Shopify, Amazon, Stripe or Paypal, creating a single source of truth. Our mix of experts and software delivers books with unmatched accuracy.

Personal, expert support

Meet your finance expert who knows your business inside and out. Together, you’ll establish the right financial foundation, from the best tools to projections. We’re your finance partner from the start.

One–stop finance shop

Get the full bookkeeping, tax, and finance help your business needs. With Pilot Tax, we’ll file your taxes and 1099s. Need help with budgets, accounts receivable or payable? We offer these and other additional services to help you make smart business decisions based on your numbers.

Integrated with the best in ecommerce

Partnering with industry leaders

Pilot partners with the best ecommerce providers for your store’s total financial management.

Frequently asked questions


What kind of ecommerce customers does Pilot support?

Pilot serves ecommerce customers of all shapes and sizes including online-only, multi-channel, and direct-to-consumer brands.

What types of ecommerce platforms do your customers use?

We have customers using every major ecommerce platform, including Shopify, Amazon, WooCommerce, Magento, BigCommerce, and Salesforce Commerce Cloud.

Do you handle inventory?

Pilot makes inventory updates in your financial statements every month based on data provided by either the customer or the source of truth for customers’ inventory (e.g. a system like Tradegecko).

What system do you recommend for inventory?

We work with a variety of inventory management solutions but recommend Tradegecko and Skubana based on their simplicity of use and ability to scale.

Does Pilot handle sales tax?

We don’t currently offer sales tax services, but recommends TaxValet for an end-to-end sales tax solution.

How does Pilot calculate Cost of Goods Sold?

There are three different ways we calculate Cost of Goods Sold (COGS), depending on your business:

  • For product COGS (i.e. the actual cost of the items sold), we base our calculations on inventory information you share with us.
  • For Merchant Fees and Shipping COGS, we track your metrics automatically and categorize your variable expenses there.
  • For other variable costs you wish to track as COGS, we work with you to create accounts and categorization rules to implement this for your business.
How does Pilot handle returns/gift cards?

Our automation pulls this information directly from your store, ensuring you have accurate figures for both items month–over–month.

Does Pilot have the ability to break out Amazon/Shopify fees in the P&L?

Yes, Pilot can separate our merchant fees of all types in your Profit & Loss statements.

Does Pilot break down revenue and costs by product and/or channel?

Yes, Pilot can break out your revenue and costs in your Profit & Loss statements by product and/or channel.

Handle all your back-office needs

Tax

Stay compliant and up-to-date with Pilot Tax. We’ll prepare and file your federal, state, and local income taxes—as well as your 1099s. Plus, get live reminders and status updates about your filings.

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Extended Services

Sometimes you need help with the financial grunt-work, beyond bookkeeping. With extended services, we can help you pay your bills, invoice your clients, and more.

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CFO Services

Need advanced finance support? Our CFO team is here to help. With expertise in ecommerce financials, we can help with everything from budgets to project-cost reports.

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Ready to get your books done right?